​🎯 For UX & product professionals | 🧠 Beginner–Intermediate | 🕒 90 minutes | 💵 $40 Standard / $25 Uxcel Pro

​Run better user journey workshops with the toaster method.

​User journeys are everywhere. Alignment isn’t.

​Different stakeholders see different problems. Different teams imagine different users. Edge cases get missed. Assumptions go unchecked.

​In this interactive workshop, you’ll learn a simple but powerful facilitation method to align product, design, and stakeholders around a shared understanding of the user journey.

​Led by Moshe Mikanovsky, product leader with 35 years of experience building and scaling products across 9 sectors, this session introduces The Toaster Method, a playful but structured way to uncover assumptions, surface gaps, and reveal edge cases early.

​You won’t just learn the method, but practice it live and apply it to real challenges participants bring into the session.

​🧠 What You’ll Learn

• ​A ready-to-use facilitation method you can use in user journey discovery workshops

• ​How different points of view shape product decisions (often invisibly)

• ​How to uncover gaps and edge cases before they become product risks

• ​A repeatable approach for reducing confusion in early discovery

​🕘 Agenda

• ​Gathering & introduction: Set the stage and align on what participants are currently working on.

• ​What’s top of mind? Share real product challenges. One will be selected for a live group exercise.

• ​The Toaster Method: Experience the method in action and understand how it surfaces different points of view.

• ​Apply what you learned: Run another user journey alignment session using one of your own projects.

• ​Wrap-up & next steps: Practical advice for bringing this into your team immediately.

​⚙️ Format

​Hands-on workshop.

​You’ll actively work through exercises, discuss different perspectives, and practice facilitating a user journey alignment session.

​👤 Who Should Attend

​Experience level: Beginner → Intermediate

​This workshop is useful for anyone involved in product discovery or stakeholder alignment, including designers and product managers.

​🎙️ Meet Your Instructor

​Moshe Mikanovsky is a product leader, coach, and teacher, with 35 years of experience across engineering and product. He’s built 23 digital products across 9 sectors, coached 100+ startups, and taught at the Schulich School of Business of York University in Toronto.

​​At Uxcel, he's the Instructor behind the Business & Technical Fundamentals for PMs course, which teaches you essential business acumen and technical literacy to excel as a modern product manager, and the Product Vision & Strategy course, where you will learn the frameworks to define, communicate, and execute compelling product visions and winning strategies. First lesson is free for everyone.

​​​Moshe also co-hosts the Product for Product podcast and runs Products for Good, a consultancy dedicated to helping founders avoid making costly product mistakes through his Product Traction Accelerator community.

​🛠️ Tools

• ​Zoom

• ​Miro

​🤝 Brought to You By

​​​​​Uxcel is an online platform where UX and product professionals upskill through interactive, gamified learning. Level up your UX, product and AI skills with expert-led courses at your own pace, earn certificates, and join a strong community of product professionals committed to lifelong learning.

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​📌 Notes

• ​Includes access to the full recording.

• ​Tickets are non-refundable once the session has started.

• ​Use your Uxcel registered email address when purchasing Uxcel Pro ticket.