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SQ Collective x Twilio: Building Multichannel AI Agents

Name: SQ Collective x Twilio: Building Multichannel AI Agents
Start: 2026-09-16T18:00:00.000+08:00
End: 2026-09-16T21:00:00.000+08:00
Location: SQ Collective x Gen-AI Labs

SQ Collective

SQ Collective x Gen-AI Labs

Singapore

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About Event

Agents shouldn’t live in just one chatbox.

What if your AI agent could text, call, message and engage users across multiple channels — while maintaining context and delivering one connected experience?

Join SQ Collective x Twilio for a builder-focused evening exploring how multichannel AI agents can move beyond the chat interface and interact with users in the real world.

Led by Kaustav Das Modak, Developer Evangelist at Twilio, we’ll unpack how developers can connect AI with communication channels, think about the architecture behind these experiences, and see it come together through a practical demo.

What you’ll explore:

🤖 How multichannel AI agents actually work

💬 Connecting AI agents with messaging and voice

🧠 Maintaining context across different interactions

🛠️ Architecture and practical considerations for developers

⚡ Taking an agent from prototype toward production

💻 A live demo of a multichannel AI experience

Whether you’re already building agents or simply wondering what comes after the chatbot, this session is designed to give you practical ideas you can take back to your own products and experiments.

👋 Who should join?
- AI engineers
- Software developers
- AI builders
- Startup founders
- CTOs
- Product managers
- Solution architects
- DevRel professionals

If you’re building with AI — or thinking about how AI agents can become part of a real product — you’ll fit right in.

🎤 Meet the Speaker

Kaustav Das Modak Developer Evangelist, Twilio

Kaustav is a systems-minded Developer Evangelist at Twilio, passionate about empowering developers through community and practical tools. With over ten years in DevRel, they thrive where new technology meets real humans.

Based in Kodaikanal, India, Kaustav shares life — and plenty of curious energy — with their partner and cats.

🗓️ Agenda

6:00 PM – 6:30 PM Registration, Arrivals & Welcome Drinks

6:30 PM – 6:35 PM Welcome by Janani Jayasundar, Twilio

6:35 PM – 7:15 PM Building Multichannel AI Agents with Kaustav

7:15 PM – 7:30 PM Live Demo + Q&A

7:30 PM – 9:00 PM 🥂 Networking, Drinks & Builder Conversations

⚡ Come for the AI. Stay for the builders.

Meet fellow developers, founders and AI builders, exchange ideas, discover what others are experimenting with — and maybe find someone to build your next AI project with.

Build agents that don’t just chat. Build agents that communicate.

Location