The AI in Retail Masterclass
Join Us for an Exclusive Executive Dinner & Discussion
The AI in Retail Workplace Masterclass
The Ortus Club, in partnership with HCLTech, Dell, and Intel, invites senior technology leaders in London to an evening of curated conversation, excellent food, and genuine peer exchange. This is a closed, off-the-record dinner bringing together a select group of retail technology executives to explore how AI-powered endpoints and edge intelligence are reshaping the modern retail workplace — from shop floor to boardroom. Attendance is complimentary and by invitation only.
The Topic
AI in the Retail Workplace: Smarter Operations from the Shop Floor Up
Retail environments are becoming increasingly dynamic, distributed, and data-intensive. As customer expectations evolve and operational pressures mount, the workplace itself is being reimagined through AI-powered endpoints and edge intelligence. From shop floors and fulfilment hubs to frontline associates and connected devices, retailers are exploring how real-time insights at the edge can improve responsiveness, optimise workflows, and create more adaptive customer experiences.
At the same time, organisations are balancing innovation ambitions against fragmented infrastructure, legacy systems, cybersecurity concerns, and growing demands for operational resilience. Questions are emerging around where intelligence should sit, how decisions can be automated closer to the source, and what role AI-enabled endpoints will play in supporting workforce productivity and strategic agility.
As edge intelligence matures, retailers are reassessing how the workplace can evolve from an operational environment into a continuously learning and responsive ecosystem. The conversation is no longer simply about technology — it is about reimagining the retail workplace as a strategic asset.
Where are retailers encountering the greatest operational, security, and infrastructure challenges when deploying AI-powered endpoints and edge intelligence across distributed workplace environments?
What strategies are proving most effective in integrating edge intelligence with existing retail operations while balancing workforce adoption, real-time decision-making, and customer experience expectations?
As AI endpoints and edge ecosystems continue to mature, how might the retail workplace evolve over the next few years in terms of automation, employee enablement, and adaptive in-store experiences?
The Evening
6:30 PM — Arrival of guests and reception
7:00 PM — Welcome by The Ortus Club
7:10 PM — Short address by HCLTech, Dell, and Intel
7:25 PM — Discussion instigated by the moderator and continued by the group over dinner
8:40 PM — Discussion brought to a close
8:45 PM — Guests are encouraged to continue networking
Who Should Be in the Room
This dinner is designed for senior technology leaders with a stake in how retail operations are being transformed through AI and edge intelligence. We are bringing together executives who are actively navigating decisions around infrastructure modernisation, frontline enablement, and the deployment of intelligent endpoints across distributed retail environments.
Relevant titles include CIOs, CTOs, Heads of IT, VPs of Technology, Directors of IT, and other senior technology decision-makers within the retail sector.
How to Join
If you have received an invitation, please confirm your attendance at your earliest convenience. If you would like to request a seat, get in touch and a member of the team will be happy to assist. A calendar invite with the venue details and any final event information will follow upon confirmation.
The Host
HCLTech, Dell, and Intel are collaborating to help retailers harness the power of AI-enabled endpoints and edge intelligence across their operations. Together, they bring deep expertise in enterprise technology, intelligent infrastructure, and next-generation computing — supporting retail organisations as they modernise distributed environments, empower frontline workforces, and build more responsive, adaptive workplaces.
Note: Individual host descriptions for HCLTech, Dell, and Intel have not been provided. Please supply a brief for each, or confirm if a combined description is preferred.
The Organisers
The Ortus Club runs executive knowledge-sharing events worldwide, bringing senior leaders together for curated, off-the-record discussions in a relaxed, peer-to-peer setting.