AI in Hotels · Miami — Edition 01
An evening for hotel leaders in South Florida.
AI in Hotels is a new event series bringing hotel leaders together to explore what AI can do in a hotel today, where its limits are, and how it works alongside their teams.
Join us in Miami on October 22 for Edition 01, hosted by Hotel Linkage. See RecepAI working live, try it on your own phone, and exchange ideas with your peers.
Explore AI. See it work. Try it yourself.
The evening
6:30 PM · Welcome & networking
7:00 PM · AI at the hotel front desk: what it can and cannot do today, with Erhan Kaya, CEO, Hotel Linkage
7:20 PM · Live demo: RecepAI at work
7:45 PM · Try it yourself on your own phone, followed by Q&A
8:15 PM · Networking
9:00 PM · Close
Who it's for
Hotel owners, general managers and leaders in operations, revenue, sales and guest experience. Registration is subject to approval.
Good to know
Complimentary · By invitation · Limited to 50
Valet parking is on us
CoSuite Brickell, 800 Brickell Ave, 4th floor (Suite 400)
The evening will be photographed and filmed
Meet RecepAI
RecepAI is a team of AI agents for hotels, built by Hotel Linkage over the past two years. Its name comes from the first letters of RECEPtionist. Each agent has one job, and together they look after the guest from the first question to the next stay:
Key answers guests' questions from the hotel's own information.
Hunter takes bookings in the conversation, at the prices the hotel's own rules set.
Recep looks after guests during their stay and sends their requests to the right team.
Star asks guests how their stay went and drafts review replies for the hotel to approve.
Boost brings back guests who left a booking unfinished.
They work on the hotel's website, on WhatsApp and on the phone, in your guests' languages.
Our approach to AI in hotels
AI should finish the job, not just answer questions: book the stay, route the request, follow up.
The hotel stays in control. Prices come from the hotel's own rules, and nothing goes out in the hotel's name unless the hotel chooses it.
AI should say what it doesn't know, and tell the hotel what to teach it next.
It takes the repetitive work off the desk, so your people can look after your guests.
About the speaker
Erhan Kaya is CEO of Hotel Linkage and has spent 25 years in the hotel business: running hotels, and building the technology they sell through. RecepAI is the newest part of that work.
About Hotel Linkage
Hotel Linkage builds technology for hotels: a channel manager, a booking engine, websites, revenue management tools and RecepAI. Offices in Florida, Barcelona, Warsaw, Madrid, Istanbul and New Delhi.
Hosted by Hotel Linkage · RecepAI. Request your seat.