

Ai4: Voice AI Benchmarks & Customer Successes (Ballroom D)
Join us in Ballroom D to learn about what separates Voice AI deployments that deliver measurable business results from those that never make it past the pilot stage.
Drawing on insights from more than 500 million customer conversations, this session explores the benchmarks, implementation patterns, and real-world lessons behind successful Voice AI deployments across inbound and outbound customer engagement.
You'll hear practical examples from organizations using Voice AI in production, learn what drives stronger customer outcomes, and discover the common pitfalls that stall adoption.
Whether you're evaluating Voice AI or looking to scale an existing deployment, you'll leave with actionable insights on what it takes to move from experimentation to real business impact.
Join us at Ai4