​Women of CS Chicago is back with another panel event & networking evening.

​Our dynamic panel brings together CS and Product leaders to explore how post-sale insights can directly influence what gets built, prioritized, and shipped. Expect a candid, cross-functional discussion focused on closing the gap between “we hear you” and “it’s on the roadmap,” plus practical ways CS teams can drive that shift immediately.

​Generously hosted at the Qualtrics office, the evening will include light bites, wine, and time to connect with peers.

​Our panelists:

​What we’ll cover

• ​How CS teams capture and synthesize feedback at scale

• ​What makes feedback actionable vs. “noise” for Product

• ​How the CS to Product feedback loop is structured (and where it breaks down)

• ​What strong CS to Product collaboration looks like in practice

• ​How teams balance customer advocacy with product constraints and competing priorities

​What attendees will gain

• ​A clearer framework for packaging insights so they influence roadmap decisions (not just churn reporting)

• ​How to translate customer signals into prioritization-ready narratives

• ​A better understanding of how product roadmaps are built

• ​Practical tactics CS teams can apply immediately in their organizations

​Why this matters now

• ​Retention is now a primary growth lever

• ​Tightened budgets and longer sales cycles require CS and Product alignment more than ever

• ​Faster development cycles increase the need for structured, real-time customer feedback

• ​CS is becoming a more critical input into what gets built next

​Agenda

• ​5:30 – 6:00 PM | Arrival, networking, drinks & light bites

• ​6:00 – 6:10 PM | Welcome & opening remarks

• ​6:10 – 7:00 PM | Panel discussion

• ​7:00 – 7:15 PM | Audience Q&A

• ​7:15 – 7:30 PM | Networking