AmplifyCS Webinar - Beyond Automation: How AI Actually Moves the Needle in CS

​About this Event

​Most CS teams are using AI to automate tasks. The real opportunity? Using AI to improve customer decisions, identify risk earlier, accelerate value realization, and scale strategic engagement — without scaling headcount.

​Join us for a live, candid conversation on how AI actually moves the needle in Customer Success — beyond the hype, beyond the automation playbook.

​This is a free, 60-minute interview-style webinar hosted by AmplifyCS — an AI Intelligence Platform built for Customer Success.

​What you'll walk away with: → The difference between AI automation and AI-driven CS strategy → How to use AI to identify churn risk before it's too late → Ways to scale customer engagement without adding headcount → What it takes to build a CS team ready for an AI-driven future

​Who should attend: CS Leaders · CSMs · SaaS Founders & CEOs · Revenue & GTM Leaders

​Your Host

​Prajakta Jagtap — Founder & CEO, AmplifyCS.

Prajakta is the Founder & CEO of AmplifyCS, an AI-powered Customer Success Intelligence Platform built to help SaaS teams stop reacting to churn and start predicting it. She is on a mission to transform how Customer Success teams work — moving them from spreadsheets, scattered tools, and gut feel to AI-driven decisions that actually move the needle.
linkedin.com/in/prajaktakjagtap

​Your Speaker

​Karthick JL — Founder, Customer Success Compass.

Karthick JL is a Customer Success strategist who works with B2B SaaS companies, founders and CS leaders to build scalable customer growth engines. Through consulting, coaching and advisory engagements, he helps organizations improve customer retention, drive expansion revenue and prepare their teams for an AI-driven future.
linkedin.com/in/karthickjl

​Event Details 📅 Tuesday, 23 June 2026 🕖 7:00 PM IST ⏱ 60 minutes 💻 Online — link shared upon registration 🎟 Free to attend

​Presented by AmplifyCS · amplifycs.co