Live Q&A: Beyond LLMs, Building Production-Grade Voice AI on Telephony Infrastructure

​Most Voice AI conversations focus on models and LLMs. But once you move from prototype to production, the real challenges show up in telephony, latency, reliability, and infrastructure. This session unpacks what actually happens after the demo works.

​Guest:

​Prasanth, Vice President, Exotel

​Saurabh Sharma, Sr. Product Manager, Exotel

​Host: Mahima Maurya & Unio, the Voice AI Community

​Date & Time: July 14th, 2026, 4 PM IST

​What you'll learn:

• ​Why Voice AI fails, common bottlenecks and infrastructure issues

• ​The telephony stack, call flow, latency, and Indian network insights

• ​Production architecture, SIP vs WebRTC, failover and scalability

• ​Outbound AI calls, deliverability, reputation, and scaling

• ​Enterprise readiness, SLAs, compliance, and BFSI deployment

​Invite only, Apply to join.

​About Unio:
Unio is India's largest Voice AI builder community, bringing together founders, AI engineers, and product teams building the next generation of voice powered products.

​About Exotel:
Exotel is a cloud telephony and customer engagement platform, powering voice, SMS, and AI driven communication for businesses across India and beyond.