The AI Gap Debrief: Healthcare Edition

​Your patients and members say they don’t trust AI, yet many already use it to track health conditions, understand test results and manage a family member’s care. The AI Gap Studies put a number on that split: a 30-point gap between AI exposure and AI delegation. That gap is where healthcare AI initiatives stall.

​This session draws on three national studies of 1,800 U.S. adults, including a new Q3 2026 wave, to show who is ready to hand health tasks to AI, who wants a clinician involved, and what moves each group. The segments are built on behavior and attitudes, not age, and include patients and caregivers across 12 chronic, mental health and other conditions. You’ll see where AI is welcome, where it erodes trust, where to keep a clinician in the loop, and how to talk to each segment.

​Led by Idil Cakim, Founder & CEO of Iris Flex® and author of AI for Marketing: The Consumer Perspective.

​For: Senior healthcare, pharma and health insurance leaders, including those rolling out AI to their own clinical and frontline teams.

​Format: A live presentation with applied exercises and Q&A. Participants receive a summary PDF.