From runbook to running agent
About This Webinar
A written process is not a working one. Most automation projects fail at the same seam: someone documents the process, everyone agrees it is right, and then the build needs a hundred decisions the document never made.
This session is the mechanics of closing that gap. Which steps need a rule and which need judgement, why the handoffs between them are where quality degrades unnoticed, how a second model checks the first one's work before a person sees anything, and what a reviewer should actually be handed. It ends on the list of things we deliberately do not automate.
What You'll Learn
How to classify a step as deterministic or judgement-based, and what it costs to get it wrong either way
Why judgement steps fail quietly and plausibly, and how to design around that
Where quality actually degrades in an automated process, which is not where most teams look
How to hand a human reviewer a question instead of a pile of output
What belongs on your own do-not-automate list
Who It's For
AI leads, automation leads and operations managers who will own the thing once it is running. Technical detail welcome.
About Beam
Beam builds enterprise AI agents that run inside live operations. The platform is production-proven across enterprise workloads. Founded 2021, backed by leading European investors.
Hosts
Jonas Diezun, CEO and Co-Founder, Beam AI.
Laurin Vogel, Insurance GTM Lead, Beam AI.