Build AI Voice Agents for Customer Service
Join us in Berlin on September 23 at 9:00 AM at the Merantix AI Campus for a practical, hands-on workshop hosted by ElevenLabs and Make.com.
Over the course of the morning, you’ll learn how to build your own AI customer support agent that operates 24/7 with natural-sounding voices—no prior knowledge required.
Our team will guide you step by step in creating the agent and show you how to connect it with tools like company messengers or your CRM.
We’ll also share how existing customers are already seeing 10x faster scaling, 90% lower costs, and 3x higher conversions compared to text-based solutions.
The session will finish with open Q&A and networking, making it the perfect opportunity for anyone curious about applying AI in real-world customer support.
Agenda:
9:00 — Doors open
9:15 — Introduction to AI voice agents
9:30 — Live demo with ElevenLabs + Make.com
9:45 — Hands-on workshop to build your own agent
11:00 — Open Q&A and networking
11:30 — Event ends
⚠️ Doors close at 9:30 sharp! Arrive before then.
💻 Bring your laptop.
About the hosts:
ElevenLabs is the world’s leading AI audio company, delivering ultra-realistic, human-like AI voices. We create state-of-the-art products in text-to-speech (TTS), speech-to-text (STT), conversational AI, and beyond—expanding into music generation with our newly launched Eleven Music model. Backed by top-tier investors including Sequoia, a16z, and ICONIQ, we were most recently valued at $3.3B. Today, we power audio innovation for over 75% of Fortune 500 companies, with customers such as Salesforce, NVIDIA, LG, and many more.
Make is a leading visual platform that empowers you to create AI workflows & AI Agents that execute work and help you run and scale your business.
With Make, you can easily link together any tools via API and MCP, ranging from latest AI tools like ElevenLabs and ChatGPT, messaging apps, and CRMs. Trusted by over 500,000 users worldwide, Make enables businesses to leverage AI for everything from simple task automation to complex, scalable business processes, all without writing a single line of code.
Merantix AI Campus is Europe's Hub for AI. Launched in April 2021, the Merantix AI Campus in Berlin is a key force in Europe’s AI community - led by the Merantix Group, pioneers at the forefront of AI since 2016.