Healthcare PE Dinner: AI Value Creation in Medical & Dental Practice Ops
Confido Health with Alix Laurain, Founder & CEO Viridian Dental Partners and Kevin Cross, CEO at Merge Growth Advisors, are hosting an intimate dinner for healthcare PE funds, MSO & DSO executives, specialty care practice owners, and clinician entrepreneurs who are actively navigating AI value creation strategy across their assets with the goal of improving P&L in both directions.
What we'll dig into:
How leading medical groups are seeing real margin expansion, EBITDA growth, and a cleaner operating story at exit by deploying agentic AI solutions & strategies across scheduling and call center operations, revenue cycle management, and care navigation/management - the three functions that absorb the most labor and leak the most revenue in a multi-site, multi-specialty group. We'll get specific on what actually moves the P&L: more patient access on the top line, less cost-to-serve on the bottom.
Your hosts:
Dr. Raihan Faroqui is VP of Partnerships at Confido Health, the AI operating partner for PE-backed healthcare platforms, 50–100+ provider groups, MSOs, and DSOs. We currently serve 1,500+ medical and dental sites and 3M+ patients. Our AI receptionist handles front-desk scheduling and patient intake; our AI billing coordinator runs back-office revenue and payment collections workflows. Clients typically see 70%+ call automation, sustained 15–20% lift in payment capture, 2–4 FTE equivalent capacity unlocked per site, and a boost in patient satisfaction with an EBITDA impact guarantee inside 2–3 months.
Alix Laurain is an operator, builder and strategist drawn to complex challenges. She founded and served as CEO of Viridian Dental Partners, a multi-site healthcare organization in Middle Tennessee. In 2026, Viridian was acquired by a DSO backed by Shore Capital Partners. Leading Viridian took her through nearly every stage of the business lifecycle: formation, growth, acquisitions, integration, transaction preparation, diligence and exit. Before Viridian, Alix worked across healthcare operations, business turnaround, project management, consulting and public-sector initiatives, where she learned to bring structure to complicated problems and turn strategy into execution.
Kevin Cross is a Nashville-based healthcare founder and operator who leads Merge Growth Advisors, an independent advisory and investment group that specializes in merging like-companies for growth and ultimately exit strategies. His career has centered on turning local service businesses into coordinated multi-site networks. He previously Founded Urgent Team Holdings in 2011, a Nashville platform offering urgent care, family care, women’s health, occupational health, and wellness services, where he later served as Executive Vice Chairman. He also served as Chief Operating & Development Officer at Touchstone Medical Imaging, building out multi-site diagnostic imaging operations.
The venue:
360 Bistro, Belle Meade's premier fine dining destination since 2007.
Seats are limited. If you're navigating AI decisions for a growing specialty care organization, this is the room and the table to be at. Come ready to share what you're seeing on the ground.