At The Top, San Francisco: An Executive Forum for Women Leading in Customer Success, Support & Operations
Website: https://www.womenofcustomersuccess.com/at-the-top-2026
After the success of At The Top NYC on March 25th, we're bringing our flagship executive summit to San Francisco this November.
Success Amplified: At the Top - San Francisco
At the Top SF is a half-day executive forum for women leading Customer Success, Operations, and Support teams - with a sharp focus on the operational and AI-driven shifts redefining post-sales.
This event brings together 120 Directors, VPs, and C-suite leaders for focused conversation on what it actually takes to lead through AI transformation, do more with leaner teams, and build the operational infrastructure that scales.
The format is built for depth, not volume: curated thought leadership, structured executive roundtables, and an intimate supper-club-style dinner designed to create space for real conversation and peer-level exchange.
This is a room built for operators. Leaders who are deep in the work of redesigning workflows, integrating AI into their orgs, and making the hard calls about what requires human judgment and what doesn't. Roundtables are intentionally formed by role, industry, and shared challenges - so the leaders beside you are navigating the same decisions you are.
At the Top SF is where Customer Success, Operations, and Support leaders learn from one another and shape what the next era of post-sales leadership looks like - together.
Attendance is application-based to protect the quality and leadership level of the room.
What you can expect
Leaders operating at your level - Directors, VPs, and C-suite across Customer Success, Operations, and Support
A room that centers operators: the leaders building, scaling, and transforming how post-sales actually runs
Honest conversation on AI transformation - what's working, what's overhyped, and where the real opportunities are
Executive roundtables grouped by role, industry, and shared challenges, so every conversation is relevant and grounded
Space and time to speak openly on the decisions that matter most right now - without noise or agenda
Who this is for
Women leading Customer Success, Customer Support, Customer Engineering, Professional Services, Implementation, Onboarding and Customer/Revenue Operations teams
Senior Director, VP, SVP, Global Head, CCO, CRO, COO
Leaders from SaaS, tech, enterprise, high-growth, public, and PE-backed companies
Founders of AI tech companies
How the half-day is structured
Thought leadership
A keynote from a leading voice in post-sales and AI transformation
A curated executive panel on operationalizing AI across post-sales teams - what's real, what's next, and what senior leaders need to decide now.
Afternoon Executive Roundtables
Small-group discussions, intentionally formed by role, industry, and shared challenges
Each table is guided by a senior leader who will share focused prompts to guide the conversation
Supper Club-style dinner
An elegant, hosted dinner to close the day. Intimate tables, beautiful surroundings, and conversations worth lingering over.
Timing
1:30pm — Arrival, coffee & light bites
2:00pm — Keynote
3:00pm — Executive panel
3:45pm — Break
4:30pm — Executive roundtables
6:00pm — Roundtables conclude
6:30pm — Supper Club-style dinner & mingling
8:30pm — Close
NYC At the Top alumni pricing
Attended At the Top NYC on March 25? You'll receive a discounted ticket to the SF event. Details will be shared via email following the NYC event.
About The Leader's Table
This event is hosted as part of The Leader's Table by Women of Customer Success - a private, invite-only leadership network for senior women across Customer Success, Support, and Operations.
Members of The Leader's Table receive priority access and a reduced ticket price for At the Top and future leadership experiences.
Access
Attendance to this event is application-based to protect the quality of the room. If approved, you'll receive an acceptance email and your ticket within 48 hours. Please note that all tickets are final sale. If you would like to transfer your ticket due to unforeseen circumstances, please reach out to us at [email protected].