Webinar: Unpacking Duolingo's approach to innovation
In this fireside chat, Susanna Zlotnikov speaks with Nickey Skarstad, a Sr. Director of Product at Duolingo about the culture behind making the world’s #1 language learning app.
Nickey will give us a look into the organizational practices that cultivate Duolingo’s unique innovation culture and what a typical day looks like for Duos building personalized experiences for over 40 million users world-wide.
Specifically, Susanna and Nickey will explore how tech and product teams work together to build cutting-edge personalized experiences for millions of users, and how AI is pushing the Duolingo team to change the way they work and innovate.
There will be 30 minutes to hear from our co-hosts, and 15 minutes for Q&A.
Meet your co-hosts:
Nickey Skarstad, Senior Director of Product Management, Duolingo Math
Nickey Skarstad has spent the last 13 years shipping consumer product at some of the world’s most beloved brands: Etsy, Airbnb & now at Duolingo where she recently joined to lead a new business initiative. She shares anecdotes and learnings from her days in the technology trenches in her newsletter, Builders (https://nickey.substack.com/) and has deep roots in building for and with communities, small business owners, and for women!
Susanna Zlotnikov, Online Program Director & Assistant Teaching Professor, CMU's Integrated Innovation Institute
Susanna Zlotnikov is a qualitative design researcher and educator with expertise in analyzing and designing for complex workflows. Much of her professional experience has centered on understanding where and how to implement new technology into highly regulated clinical care processes. Through that work, she has deepened her practice in applying service and experience design frameworks to uncover opportunities for innovation. Over the last decade, she has taught diverse students a range of topics spanning movement, language, and design. At the Integrated Innovation Institute, Susanna directs the MIIPS Online Program and teaches coursework in product development and service design.
Carnegie Mellon University Integrated Innovation Institute | events-iii@andrew.cmu.edu