

Lunch & Learn: AI Agents in Action
How enterprises are putting AI agents to work across conversations, workflows, and operations
AI is changing how organisations engage customers, run operations, and deliver services at scale. From customer support to workflow automation, AI agents are enabling businesses to improve efficiency, enhance user experiences, and unlock new opportunities for growth.
Join us for an exclusive Lunch & Learn with Peiru Teo, CEO of Rezonate (formerly KeyReply), as she shares how leading organisations are using AI agents to drive measurable business impact.
Through practical examples, real-world case studies, and a live demonstration, discover how AI agents are being deployed across customer-facing and operational functions to handle conversations, optimise workflows, and deliver better outcomes.
What you'll learn
Real-world enterprise use cases and success stories showcasing how organisations deploy AI agents to enhance customer engagement and operational efficiency
How AI agents are being applied across customer service, support functions, and workflow automation
A live demonstration of AI agents in action and how they can be integrated into existing business processes
Key considerations for AI adoption, including opportunities, challenges, and emerging industry trends
An interactive discussion and Q&A session with industry peers and practitioners
Who should attend
Business leaders and decision-makers
Operations and customer experience teams
Innovation and digital transformation professionals
Technology and AI practitioners
Anyone interested in understanding how AI agents are creating real business value today
Come connect with fellow professionals, exchange ideas, and gain practical insights into how AI agents are transforming the way organisations work and serve their customers.
Lunch will be provided: Pasta Pomodoro with Sauteed Broccoli with Garlic Butter