Adobe & Ecosystems Customer Value Community Executive Forum
Customer value is entering a new chapter.
As AI reshapes how companies sell, serve, and grow, leading organizations have an opportunity to move beyond promise and build more connected, measurable paths to customer outcomes. The focus is shifting toward operating models that better align go-to-market, product, customer success, and revenue around realized value.
This invite-only forum brings together a select group of senior GTM, customer, revenue, and operations leaders for executive dialogue and interactive workshops on how that future is being shaped in practice.
Agenda (all times CDT)
1:00 PM - 1:30 PM
Arrival and check-in
1:30 PM - 1:35 PM
Welcome
Chad Quinn, CEO & Co-Founder, Ecosystems
1:35 PM - 2:05 PM
How Modern GTM Leaders Build Connected Growth
Jason Andrew, Chief Revenue Officer, Platform at FICO
Paige O’Neill, Chief Marketing Officer at Culture Amp
Chad Quinn, CEO & Co-Founder of Ecosystems
They lead a discussion on how revenue leaders are aligning teams around continuous value realization, ecosystem orchestration, and smarter decisioning to build more durable growth engines.
2:05 PM - 2:20 PM
Distinguished Guest on Industry Research
2:20 PM - 2:30 PM
Innovation Sparkler
Alex Schrager, VP of Sales, Ecosystems
2:30 PM - 2:40 PM
Break
2:40 PM - 2:50 PM
Signal Session Introductions
Chad Quinn, CEO & Co-Founder, Ecosystems
2:50 PM - 3:40 PM
Signal Session 1: Designing Pricing for the AI & Outcomes Era
Amy Konary, Senior Vice President, The Subscribed Institute at Zuora, will lead a practical session on modern pricing, including usage, AI monetization, value attribution, and closer alignment between pricing strategy and realized customer outcomes.
Signal Session 2: Designing Value-Centric Operating Models
Omid Razavi, Founder of SuccessLab, will lead an interactive signal session for customer success and revenue leaders on redesigning operating models around measurable customer value.
3:40 PM - 4:10 PM
Group Share
4:10-4:20 PM
Break
4:20-4:55
AI-Enabled Value Realization: Operationalizing Value in the Post-Sale Customer Journey
Sean Rosenberg, Global Director, Customer Value & Innovation at Adobe, Dave Niedzialkowski, Director, Customer Engineering Operations at Adobe, Deepu Sumam, Head of Analytics & Insights, Agentic AI & Platform Engineering at Adobe, and Dan Sixsmith, Head of Customer Sussess at Ecosystems will share how Adobe is turning value realization into execution through measurable use cases, telemetry, analytics, and AI-enabled workflows.
4:55 PM - 5:00 PM
Closing Remarks
5:30 PM - 7:30 PM
Networking and Happy Hour
AKB Bar at the Archer Hotel
This is a curated forum for senior executives who value candid exchange, practical insight, and peer-level conversation.
Space is limited. Registration is subject to approval.
Customer Value Community Executive Forum: Austin, TX Hosted by Adobe & Ecosystems In collaboration with SuccessLab