The Art & Science of the Apology Conversation
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Past Event
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Did you MESS up really BIG? Come learn how to build a better customer relationship through an apology!
We dug into the commercial conversations that were tested and shared in "The Expansion Sale", but we haven't touched on The Apology Conversation. And there's massive turnaround potential that can strengthen your customer relationship!
Shawn Stiffler, Cinthia Silva, and Jan Young will share their insights and lead the discussion. You are guaranteed to have valuable takeaways!