Retention Redefined: Build a System That Actually Drives Revenue

​Retention isn’t about sending more campaigns, it’s about building a system that drives real revenue. In this masterclass, you’ll learn how to turn your email + SMS into a high-performing retention engine that increases repeat purchase, AOV, and LTV without guesswork. This is a practical, step-by-step framework you can actually implement, not theory.


What You’ll Walk Away With The 8 must-have lifecycle flows that power a real retention engine How to increase repeat purchase rate + time to second purchase 90-day plan to improve LTV and retention performance How to pair email + SMS for maximum impact (without over-messaging) Where to use AI vs human touch to scale personalization effectively