Cover Image for Ship fast, stay close to customers: AI for founders who can't afford to slow down
Cover Image for Ship fast, stay close to customers: AI for founders who can't afford to slow down
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DevRev

Ship fast, stay close to customers: AI for founders who can't afford to slow down

Zoom
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About Event

More tools should mean more speed. Instead, most startups end up with information silos – feedback in one place, bugs in another, product decisions in a third. Nothing connects.

The real cost? Information leakage. A critical bug surfaces in a support chat but never reaches engineering. A pattern in complaints points to a product gap, but it's buried in a queue. The result: production delays and customers who feel unheard.

Hirebound hit this wall early. Instead of adding more tools, they prioritized customer support as their intelligence layer using Computer, by DevRev. Now every conversation informs their product roadmap – support isn't a cost center, it's how they decide what to build next.

Hear directly from Hirebound's founder – how his team turned support into a product feedback engine, automated deflection without dedicated staff, and built a system where nothing falls through the cracks.

What you'll take away:

  • Why traditional support stacks break at the early stage and what to use instead

  • How Hirebound automated support using existing Notion docs, no content rewrite needed

  • What staying close to your users looks like without a dedicated support team

  • Real numbers: deflection rates, cost savings, and time won back

  • A live demo of AI handling real support queries, triaging bugs, and syncing knowledge from Notion

  • A candid founder conversation on what worked, what didn't, and what Vikramaditya would tell other founders

Exclusive for Antler founders

This session is co-hosted with Antler India. Attendees get exclusive access to DevRev's startup program – built specifically for early-stage teams who want enterprise-grade tooling without the enterprise price tag. More details shared live during the session.

Avatar for DevRev
Presented by
DevRev