Virtual Fireside Chat: Post BFCM Retention Strategies for 2026

​As acquisition costs rise, retention has become every brand’s biggest competitive edge.

​Join us for a 60-minute virtual fireside chat with leaders from WATI, SendX, and Shopify, as they reveal how the most successful Shopify & D2C brands drive repeat revenue through automation that delivers personalization, compliance, and ROI.

​Whether you’re a Shopify merchant, performance marketer, or CX strategist, this session will help you master retention-first growth for 2026.

​What You will Gain

​How Shopify brands combine WhatsApp + Email for retention and reactivation

​Automation workflows that build loyalty beyond BFCM

​Deliverability and compliance tactics

​Proven ways to boost repeat purchases and lifetime value (CLV)

​

​Agenda

​16:00 hrs CET

​Welcome + Intro + Icebreaker • Quick intro of speakers (WATI, SendX, Shopify) • Housekeeping (chat Q&A polls)

​16:05 hrs CET

​Fireside Chat (WATI × SendX x Shopify)
• State of retention post-BFCM — why it matters in 2026
• Why Shopify brands need both WhatsApp + Email working together

​16:35 hrs CET

​Live Q&A + Polls

​16:50 hrs CET

​Closing • CTA: Retention templates pack free retention audit follow-up resources