

LLMs Unleashed: Crafting Responsive Conversational AI That Customers Trust
Date: 3 April, 2025
Time: 6:00-8:00pm IST
Location: Community Lounge
Building LLM-powered assistants that are both responsive and reliable is a major challenge for developers – especially for voice interactions. This session will break down key techniques for improving latency, accuracy, and trust in AI assistants. We’ll break down Rasa’s CALM framework and show you how it enables reliability and responsiveness with LLMs. We’ll also walk through real-world assistants in production—specifically in the financial sector—to show what’s possible.
Agenda:
6:00 - 6:45pm: Building Reliable Conversational AI in an Agentic World - Daksh Varshneya, Product ML @ Rasa
6:45 - 7:00pm: Q&A, Refreshments and Networking
7:00 - 7:30pm: Insights in the Journey to Launching a Voice Bot with Rasa - Surya R, Conversational AI Engineer @ Zeta
7:30 - 8:00pm: Q&A, Refreshments and Networking