From Workshop to Working Agent
Important: Please use Google Chrome or Microsoft Edge to join the session.
You know AI matters. You know that building it is fairly easy. But you don’t know where to start.
That is the moment this webinar is built for.
In this live case study, we’ll walk through how SmartCat helped a client move from a broad “we need AI” mandate to Matcher - a sales agent running in production.
We’ll focus on what everyone else skips: the path from workshop to working agent. What we chose, what we ruled out, how we built it, and what made it safe enough for a real team to use.
What this webinar is about
You’ll see the full arc behind the build: how we helped our client pick the first use case worth building, how that use case became Matcher, our working sales agent, and how it was handed off into a real workflow without giving up control.
This is not a showcase of what AI could do someday, nor an impressive demo, but an actual example of how AI gets developed into a system your team can trust.
What we’ll show you
Workshop first: How we moved from “we need AI” to a clear use case before building, so the project didn’t collapse under vague scope or the wrong problem.
Agent build: How Matcher became a working sales agent, from business logic to workflow design and production-ready behavior.
Production handoff: How the agent went live as something the team could actually use, with human approval before anything reached a customer.
Open Q&A: An open discussion where you will get to ask the most pressing questions on AI agents, the challenges of getting them into production, and generating value with them.
Meet the speakers
Milica Krtinić
Data & AI Solutions Consultant @ SmartCat.io
As part of the growth team, Milica combines deep market intuition with a consultative approach to identifying the right opportunities, building trust-based client relationships, and driving engagements that lead to real AI and data transformation.
Marko Stamenković
Growth Expert @ SmartCat.io
Marko brings experience across Pre-Sales Operations, Revenue Operations, and Growth leadership, with a strong focus on process mapping and operational excellence. He’ll walk through how the use case was shaped, what had to be decided, and how the agent moved toward production.
Bonus: Free AI Agent Readiness Workshop
Everyone who attends the webinar gets access to a free AI Agent Readiness Workshop for their organization.
During the 1-hour session, we’ll help you:
Identify which of your processes would benefit from AI the most
Map an AI agent use case around your specific workflow
Understand what it would take to put that agent into production safely
Join the webinar
Register to see how an AI project gets past the workshop and becomes a working agent in production.
You’ll hear the real client story behind Matcher: how the first use case was chosen, how the agent was built, and why it became something the team could trust instead of another failed AI experiment.
June 18, 2026
16:00 CET
Duration: 45 minutes
Format: Live online webinar
Can’t attend live? Register anyway, and we’ll send you the recording afterward.
Important: Please use Google Chrome or Microsoft Edge to join the session