

Make Better Product Decisions with the Four Forces of Progress
The camera on the first iPhone was kinda rubbish: 2-megapixel camera, no flash, no video. Yet it knocked incumbents off their perch and reshaped photography for millions of people.
That wasn’t because Apple built the best camera. It was because they understood what people were really trying to do.
People weren’t hiring a camera to take higher-quality photos. They were hiring it to be able to capture the moment, and share them with friends and family.
The Four Forces of Progress is a practical way to uncover this kind of insight. It helps product teams understand:
Which problems actually trigger change
Which outcomes are most critical to deliver (and which ones are kinda meh)
What gets in the way of achieving those outcomes
What your product needs to do 10x better than the competition
In this hands-on workshop, you’ll learn about and use the Four Forces to look at your own product through a sharper lens — and make one clear product decision about what to build, change, or stop building next.
If you’re approaching a tough product decision, or want a better way to make sense of messy customer behaviour, join me and other product leaders for an hour of sleeves-up, practical product thinking.