GenAI Builders Meetup Singapore — AI Agents for Customer Engagement (ft. Twilio)
Bring the AI product you’re building. Find people who understand the work.
You’re deciding how an agent should talk to customers, when it needs a human handover, or which use case to build next. Bring those questions to a room of fellow builders.
Join GenAI Fund and Twilio for the Singapore edition of the GenAI Builders Meetup Series, focused on AI agents for customer engagement across messaging, voice and email.
Meet our special guest from Twilio, compare notes with AI startup founders, developers and independent software vendors (ISVs), and share the problem your team is working to solve.
Special guest from Twilio: Michelle “MishManners” Duke
We’re joined by Michelle Duke, Senior Developer Evangelist at Twilio, for a practical look at building conversational voice AI assistants.
What does it take to turn a spoken question into a useful AI response? Michelle’s sharing will explore how speech-to-text, large language models and text-to-speech fit together, and the choices that shape the conversation.
Expect insights into:
Connecting the voice loop: how the components work together in a conversational assistant.
Making conversations feel natural: managing latency, retaining context and designing the user experience.
Working with real constraints: understanding voice technology’s limitations and approaches to addressing them.
Finding useful applications: where voice AI can support productivity and accessibility, and how to start experimenting in your own product.
Bring the voice use case you’re considering, or the implementation question you’re trying to answer.
Make the evening useful to what you’re building
AI startup founders: Talk through your customer use case and make a specific ask for feedback or collaborators.
Developers: Compare approaches, discuss integration challenges and trade questions about customer-facing agents.
ISVs: Exchange ideas for bringing AI agents into the software and customer workflows you deliver.
Come with a product, a work in progress, or a question you want another builder’s perspective on.
What’s planned
Welcome from GenAI Fund.
Sharing on conversational voice AI assistants with Michelle Duke, Senior Developer Evangelist at Twilio.
Round-robin sharing from selected teams.
Networking and follow-up conversations.
Want to share what you’re building?
Once your attendance is confirmed, you can submit one slide in 16:9 format, PDF preferred, covering:
What you’re building.
The customer problem it solves.
The help you’re looking for.
Selected teams will be invited to share with the room. Presenting is optional; you’re welcome to join the discussions without submitting a slide. Submission instructions will be included in your confirmation email.
Submission deadline and presentation duration: TBC.
Event details
Date: Thursday, 19 November 2026.
Time: 6:00–8:00 PM SGT.
Location: Singapore. Venue TBC.
Admission: Free. Registration is subject to approval.
Request your place. Tell us what you’re building and what you’d like to discuss.
We’re bringing together AI startup founders, developers and ISVs. We’ll review your registration and email you with the outcome.
Hosted by GenAI Fund. Sponsored by Twilio.