The First Lecture

​The Master’s Engineering Innovation and Entrepreneurship Program is proud to present an inspiring evening with Hadeer Hassaan, Executive Vice President, Chief Information & Customer Experience Officer at Bell Canada.

​Join us as Hadeer shares her remarkable journey from newcomer to Canada to one of the top leadership roles in the telecommunications industry. She will offer insights into the innovative frontiers of telecommunications, the evolving industry landscape, and the mindset that drives growth, resilience, and leadership at scale.

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​About Speaker:

​Hadeer Hassaan leads Bell’s Tech Services, Customer Operations, & Field Services teams with a focus on Bell’s Strategic Imperative to Champion Customer Experience.
With nearly 25 years of telecommunications and tech experience, Hadeer has a strong background in creating customer-centric solutions, having led many of Bell’s digitization initiatives to deliver meaningful, best-in-class experiences across all channels.