Governing healthcare's coming wave of AI agents: an expert briefing with LRVHealth's Keith Figlioli and CVS Health's Sri Narasimhan

​Epic, Microsoft, Workday, Salesforce and other enterprise vendors are building AI agent capabilities directly into their platforms, and soon clinicians, administrators and analysts will be able to configure their own agents inside the systems they already use. For health systems and payers, the question is shifting from whether agents will spread through the organization to how to oversee them once they do: knowing which agents are running, what they're allowed to do, what they cost and who answers for them.

​In a guest post for HTN, LRVHealth's Keith Figlioli and CVS Health's Sri Narasimhan argue that the answer starts with identity. Every agent is a non-human identity that authenticates, holds entitlements and takes actions, so the disciplines already applied to the workforce, like unique credentials, least-privilege access, expiration dates and a named human sponsor, can extend to agents. They'll cover how agents can be attacked through prompt injection, tool abuse and the supply chain; why entitlements need to respect the legal walls between insurance, care delivery and pharmacy; what an agent audit trail has to hold up to; and why every agent needs an experience owner as well as an operational owner.

​Keith Figlioli is Managing Partner of LRVHealth, a venture capital firm investing in healthcare technology. Sri Narasimhan is Vice President of Enterprise Customer Experience & Insights at CVS Health. They'll join HTN Live for an expert briefing with HTN's Kevin O'Leary.

​Live event open to everyone; replay and transcript exclusively available for HTN Pro members.