CX Leaders Lounge @ Dreamforce, hosted by Fin

​Unwind and connect with like-minded leaders at Dreamforce.

​Join CX leaders​ for an exclusive evening to connect on what's truly working in AI for CX.

​Hosted by Junan Pang (SVP of Success, Solutions & Deployment) and Brian Donohue (VP, Product) from Fin, in conversation with Assaf Barnir (Head of Global Support) at Sentry. The evening will feature a light discussion on the current state of AI transformation, drinks, bites, and deeper conversations on what’s practically working in CX.

​Here are some of the topics we'll discuss:

​- AI maturity: The different stages CX teams are at in their AI transformation journey

​- ​AI-first org design: How leaders are reshaping teams around AI agents and workflows.

​- ​Scaling AI and human support: The key opportunities and challenges in delivering perfect AI experiences at scale.

​Details:

​📍 Location shared upon acceptance (10-minute walk from Dreamforce)

​🗓 Tuesday, September  15

​🕕 6:00 PM - 9:30 PM PT

​Who's in the room: Leaders across AI, CX, Engineering, Product, and Operations.

​Reserve now

​This is an invitation-only event with limited capacity. All requests are subject to host approval, and confirmed guests will receive a separate confirmation email.