WEEK 5: SELF-CARE AND SAFETY WEEK: GP Complaints, Self-Care & Compassion Fatigue

​Navigating Complaints as a GP

​Complaints are an inevitable part of practice, but they don’t have to derail your career or wellbeing. Join Dr Samina Shah, GP Partner and Lead for the South East London Wellbeing Scheme. She'll share her experience and tips for handling patient complaints and to move forward. Expect a practical session on navigating the complaints process, protecting your professional reputation, self-care and maintaining confidence in patient care.

​🗓 Tuesday 9th December | 8 pm | Zoom
🎙 Hosted by Dr Sanaa Anie-Akwetey

​What you’ll gain:

• ​Understanding the complaints process and your rights as a GP

• ​Strategies to respond professionally without compromising wellbeing

• ​Practical tips to prevent complaints from affecting your confidence or career