

THE AI STORY: THE GROUPE MUTUEL
Part of Forward Days
Session Speaker: Gilles Burnier, Senior Innovation Expert at Groupe Mutuel
AI is transforming the insurance industry — from customer experience and operational efficiency to risk assessment, prevention, and personalized services. But moving from experimentation to meaningful implementation requires more than technology. It demands innovation, organizational change, and trust.
In this interactive session, we will explore Groupe Mutuel's AI journey, the opportunities and challenges of bringing AI into an established insurance organization, and what it takes to turn promising ideas into tangible business value.
Join us for an engaging conversation about the lessons learned, the role of collaboration, and what comes next for AI in insurance.