Cover Image for The Future of CX World Tour:
 How to Lead Hybrid Support Teams of Humans & AI?
Cover Image for The Future of CX World Tour:
 How to Lead Hybrid Support Teams of Humans & AI?
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The Future of CX World Tour:
 How to Lead Hybrid Support Teams of Humans & AI?

Hosted by Nadav Kemper
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New York, United States
Registration
Past Event
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About Event

​Quack AI is happy to host a NYC meetup as part of the Future of CX World Tour.

​Ever thought about how much of our support experience is handled by people versus machines? How can organizations and teams keep up with the technological advancements while not losing sight of the most important component: exceptional customer experience. 

​Let's talk about it! 

​Join our meetup for a down-to-earth discussion on How to Lead Hybrid Support Teams of Humans & AI.
We'll talk about the roles, tasks, and responsibilities involved, and what it all means for the long haul. Don't miss out on this chance to talk shop about support, CX & CS in the age of AI.

​​The meetup is hosted in NYC, Midtown West.

​Agenda:
5:30 PM - Get together, food & drinks
6:15 PM - Welcome notes
6:30 PM - Experts Panel
7:15 PM - Q&A
7:30 PM - Wrap-up and networking


​Panelists

​Lucy Colgan

​Group Manager - Customer Experience @ monday.com

​Cynthia Gordon

​Senior Director of Customer Support @ Pontera

​Yael Shemer

​Co-founder & Chief Customer Officer @ TULU

​Will Gilbert

​VP of Customer Success @ Datarails


​Moderator

​Nadav Kemper

​Co-founder and CEO @ Quack AI

​The AI operating system for customer support teams.

​Quack AI is disrupting the way product companies are operating and providing support to their customers.

Location
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New York, United States
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