The Future of Travel Operations
AI is changing how travel gets sold, planned and serviced. Join us for The Future of Travel Operations, a practical session for travel agency owners, managers and consultants who want to run a modern online travel agency powered by AI, without the hype.
We'll walk through the full journey of an online travel agency, end to end: building your website, marketing it, turning enquiries into sales and running day-to-day operations. At every stage we'll show the AI tools that do the heavy lifting, including ChatGPT and Claude on your desktop, n8n automations, AI website builders, and Claude Code and ChatGPT Codex. Less time on admin, more time with clients.
Who should attend:
Travel agency owners and managers
Travel consultants and booking teams
Tour operators and travel startups
Anyone planning to launch or grow an online travel agency
Agenda:
Welcome: the AI-powered online travel agency, and a map of the full journey from first website visit to repeat customer
Website: building your agency site fast with AI website builders like Lovable, Framer, Webflow and Wix, then using Claude Code or ChatGPT Codex to add destination and package pages, enquiry forms and keep the website code up to date
Marketing: using ChatGPT and Claude to create destination guides, blogs and SEO content, plus n8n workflows that publish social posts and send newsletters automatically
Lead capture: website and WhatsApp chatbots that answer questions 24/7, qualify leads and book discovery calls
Sales: enquiry to quote on autopilot, where n8n sends each new enquiry to ChatGPT or Claude to draft a tailored itinerary and quote, logs the lead in your CRM and schedules follow-ups
Operations: automating booking confirmations, invoices, payment and document reminders, supplier emails and pre-departure packs, with the ChatGPT desktop app and Claude handling everyday admin like summarising supplier contracts and fare rules
Customer experience and repeat business: in-trip support, post-trip review requests, and birthday and anniversary offers that bring clients back
Live demo: one end-to-end flow from website visitor to enquiry, quote, booking and follow-up, built with ChatGPT, Claude and n8n
Getting started safely: data privacy, accuracy checks and keeping the human touch your clients value
Bringing it all together with Nexus Beings: see how Nexus Beings helps travel businesses put AI into their day-to-day operations
Q&A and networking
Guest speakers will be announced soon. Stay tuned!