Cover Image for MSG91 Lunch & Learn at Meta Bengaluru
Cover Image for MSG91 Lunch & Learn at Meta Bengaluru
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MSG91 Lunch & Learn at Meta Bengaluru

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About Event

​MSG91 Lunch & Learn | Meta Bengaluru

​An exclusive business networking and knowledge-sharing session by MSG91 at Meta's Bengaluru office.

​Join industry leaders, CXOs and business decision-makers to explore how businesses can leverage WhatsApp Business Platform, AI-powered communication and intelligent automation to improve customer verification, engagement and support.

​Through practical use cases, industry insights and platform demonstrations, discover how businesses can reduce fraud, improve customer acquisition, drive conversions and deliver better customer experiences.

​What You'll Explore

  • ​Verification & Authentication: WhatsApp authentication, multi-channel OTP delivery and AI-driven fraud detection.

  • ​Customer Engagement: Personalized communication across WhatsApp, SMS, RCS and email.

  • ​AI-Powered Automation: Automated customer journeys, conversational experiences and Shopify checkout.

  • ​Intelligent Customer Support: AI chatbots, human-agent handoffs and centralized customer communication.

  • ​WhatsApp Business Platform: Insights into Meta's platform direction, AI-driven features and messaging best practices.

​Event Agenda

  • ​🎬 The OTT Journey: Hear from two giants of the industry, Arha Media and Sun TV

  • ​🎤 Ask Meta Anything: A live session with the Meta team

  • ​📌 Further agenda: More exciting sessions with industry giants to be announced soon

  • ​🍽️ Networking lunch

​Who Should Attend?

​This session is designed for:

  • ​CXOs and founders

  • ​Business owners and decision-makers

  • ​Heads of Marketing and Customer Experience

  • ​Heads of Customer Support and Operations

  • ​Technology and Digital Transformation Leaders

  • ​Business leaders exploring WhatsApp Business messaging and AI-powered communication

​The session is relevant across industries, particularly for businesses looking to improve verification, customer engagement and support.

​Important Registration Information

  • ​Attendance is limited to a maximum of two representatives per organisation.

  • ​Please provide accurate professional and contact information during registration.

  • ​Your registered details will be used for attendee verification and venue access.

  • ​Only attendees whose details have been shared with the venue team will be permitted entry.

  • ​All attendees must be 18 years or older.

​Venue Entry & Security Instructions

​As the event is being hosted at Meta's office, all attendees must follow the venue's security requirements.

  1. ​Arrival: Please arrive at least 15 minutes before the scheduled event start time to complete the entry process.

  2. ​Security Code: You will receive an email containing a six-digit security code on your registered email address. Please present this code at the building reception.

  3. ​Valid Photo ID: A valid government-issued photo ID is mandatory. Accepted IDs include Aadhaar Card and government-approved digital IDs through DigiLocker or DigiYatra.

  4. ​ID Restrictions: Photographs or photocopies of identity documents stored on mobile devices will not be accepted.

  5. ​Parking: Parking arrangements must be managed individually. Using cab services is recommended.

  6. ​Venue Access: Security personnel will escort registered attendees to the event area.

​Please ensure you carry your original valid photo ID or an accepted government-approved digital ID.

​See You There

​Join MSG91 and industry leaders for insightful discussions on the future of business messaging, customer engagement, authentication and AI-powered customer experiences.

​We look forward to welcoming you for an engaging session and meaningful conversations.

​Organised by MSG91 | In association with Meta

Location
Facebook Bengaluru
Microsoft Signature Building, off Intermediate Ring Road, Embassy Golf Links Business Park, Domlur, Bengaluru, Karnataka 560071, India
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