Geckoboard Breakfast: Measuring What Matters in Support, 2026
Join Geckoboard on Wednesday 12th November at The Beaumont Mayfair for an exclusive morning of networking, breakfast, and practical advice to set your support team up for success in 2026.
Designed for Zendesk customers and partners, this intimate session will explore how leading support teams are preparing for the future of data and reporting.
What to expect
Over coffee and a world-class breakfast, we’ll host three short sessions covering:
Why real-time data matters now more than ever – Geckoboard and customers (Tom Mercer, Head of Customer Support at Spotler and Chris Brogan, VP of Customer & Risk Operations at Token.io) in conversation
How KPIs are evolving in an AI-driven world – Eric Nelson, CEO & Co-Founder at Stylo on adapting measurement for the next era
Reporting best practices for 2026 – insights from Lumi Fagbure, Founder of advoCX on what to measure and common pitfalls to avoid
Event details:
🕣 8:30am–10:30am
🥐 Arrival, pastries, and networking from 8:30am
🍳 Talks and breakfast from 9:00am
📍 The Beaumont Mayfair, Lotos Room
TICKETS ARE FREE: However spaces are extremely limited — registration is first come, first served with a waiting list once capacity is reached.