Voice of the Customer: Turning Customer Feedback into Actionable Business Insights

​Unlock the Power of Voice of the Customer (VoC) with AI

​Join us for a high-impact session where we explore how leading organizations turn customer feedback into real business growth.

​🎯 What You’ll Learn

• ​How to build an effective VoC program from scratch

• ​Best practices to collect and analyze customer feedback

• ​Common mistakes that limit impact (and how to avoid them)

• ​How to turn insights into actions that improve CX and revenue

• ​How AI is transforming customer conversation analysis at scale

​🎤 Speaker
Mike Appleton
Founder, CORE Consultancy
→ CX expert helping organizations build impactful VoC strategies

​🎙️ Moderator
Rahul Patel
Co-Founder, Verbix.AI
→ Enabling AI-powered call & chat intelligence for modern CX teams

​💡 Why Attend?
If you're a CX leader, contact center head, or decision-maker looking to:

• ​Improve customer experience

• ​Increase retention and satisfaction

• ​Leverage AI for smarter insights

​👉 This session is for you.

​🔥 Bonus
Get practical frameworks and real-world insights you can apply immediately.

​👉 Reserve your spot now — limited seats available!