

Cash Pay to Covered: Agentic Insurance Ops for GLP-1s w/ Neon, Mochi & Elion
An evening on insurance operations for digital health and GLP-1 providers, and what it actually takes to move from cash pay consumers to covered lives patients.
Cash pay got a generation of digital health companies to scale, including GLP-1s, birth control, hair medications, and sexual health drugs. Insurance is where the next order of magnitude sits, and it is a different operational problem entirely: benefit verification against several hundred payers, prior authorization portal chaos, and endless waiting on hold. Most teams model the revenue upside long before they model the operations.
We are putting both sides of that problem on stage: the team building the agents, and the team running a D2C healthcare organization at national scale. Expect specifics on where agents unlock new revenue opportunities, and where they do not.
Speakers
Stedman Hood, Co-Founder & CEO at Neon Health
Myra Ahmad, MD, CEO & Founder at Mochi Health // 500,000+ patients treated across GLP-1 and metabolic care
Moderated by Colin DuRant, Director of Research at Elion // independent healthcare technology marketplace used by 65%+ of US health systems to evaluate AI solutions
Colin's day job is evaluating vendors like Neon Health. Expect him to press on what does not work yet.
Program
5:30 Doors open, food and drinks
6:15 Fireside: Cash Pay to Covered
6:45 Open Q&A
7:00 Mingling
8:00 Close
What we will cover
What has to be operationally true before you switch insurance on as a channel, and the earlier steps (hint: benefit verification and prior authorization) that most teams get wrong.
The unit economics of benefit verification and prior authorization at scale and how to unlock the insurance revenue channel.
Where voice agents work with payer lines today, where they fail, and how to get the answers you need for your patients and HCPs.
Where desktop agents work within portals, faxes, and messaging systems today and how speed begets speed.
How to keep time-to-therapy from degrading and patient leakage from skyrocketing.
Who should come
Ops, growth, and product leaders at digital health and GLP-1 providers who are cash pay today and evaluating insurance as a channel, or already in it and finding the operations harder than expected 🫠
Come with the payer that gives you the most trouble.
Hosted by
Neon Health builds agentic AI for insurance operations: benefit verification, prior authorization, and patient outreach. We run these workflows in production today for digital health companies, GLP-1 and behavioral health providers, pharmacies, patient services hubs, and pharmaceutical manufacturers.
Location & Details
Monday, August 24, 2026
5:30 to 8:00 PM
435 Brannan Street, San Francisco
Free to attend. Food and drinks provided.