Hemingway Sessions - How to take a digital health tool from pilot to full-scale adoption, with Trina Histon
Winning a healthcare contract is a significant milestone, but the real challenge begins after the ink is dry. Most digital health tools stall after signing because the focus stays on the technology rather than the complex ecosystem needed to support it.
In this Hemingway session, Trina Histon will draw on their experience deploying over twenty tools inside health systems, including a tenure at Kaiser Permanente, to map the journey from initial partnership to full-scale implementation. Trina will explain why you need to plan for scale from day one by aligning people, processes, and technology from the start, why workflow is king and most deployments fail on integration rather than technology, and how to navigate the internal gauntlet when the "buyer" is a collective rather than a single person.
What you will learn:
How to plan for scale from day one by aligning people, processes, and technology rather than treating scale as a later phase
Why workflow is king, and how to design around the clinical realities where most deployments actually fail
How to identify the internal stakeholders who clear the path to a live launch
The signals that tell you you're ready to move from crawl, to walk, to run
How and where to win renewals
About Trina Histon
Trina Histon, PhD, is an internationally recognised expert in digital health, behavior change, and healthcare innovation. They spent over 20 years working where clinical care, psychology, and technology meet, including a long stretch at Kaiser Permanente. These days, Trina supports companies deploying tools in the USA. They also co-lead the UK's Mental Health Goals Programme; and serve as a fractional chief health officer for Sonar Mental Health. Trina knows what it takes to get tools adopted, and just as importantly, what it takes to keep them there.