Design for AI: Shaping Experiences of Future Intelligent Products and Services
As AI becomes embedded in everyday products and services, the role of design is shifting. How do we design with AI, not just around it? And how do we create intelligent systems that are useful, intuitive, and responsible?
Join us to explore how AI is reshaping design innovation and what it takes to build the next generation of intelligent products and services.
More about the Sharings
Prof. Edwin Koh (Professor, SUTD) will share on "AI-powered Design Innovation: Opportunities and challenges"
Design innovation was once a specialized field shaped by years of formal training, but AI is rapidly redefining creativity and how products and services are designed. Explore how AI can change the way we approach design, showcasing real-world applications in design innovation while highlighting the opportunities it unlocks and the challenges it presents.
Victoria Neoh (Design @ GovTech) will share on "Designing for AI: Lessons from the Field"
Designing for AI isn't just a new tool in the designer's toolkit — it's a fundamentally different design context, where outputs are probabilistic rather than predictable. Drawing from her work across speech-to-text, RAG-based tools, and AI safety products, Victoria shares three hard-won lessons: why technical literacy matters, how trust is fragile and slow to rebuild, and why users often need more guidance than designers assume.
Tasha Yip (Design @ GovTech) will share on "Beyond a Vibe: Designing AI for Real-World Use"
Why do some AI ideas feel exciting at first, yet fall apart in real use? Drawing from real product examples, this talk explores a practical way to design AI products that create lasting value — by solving the right problem, shaping interactions people know how to use, and building enough trust for sustained use.
Panel discussion: AI and the Future of Design Practice
Facilitated by Song Qiaoqi (Design Lead @ GovTech)
Speakers & Panel
Host: Song Qiaoqi (Design Lead, GovTech)
Qiaoqi is a service and product design lead at GovTech Singapore, where she leads the Design x AI programme — building a community that helps designers navigate AI tools, explore new workflows, and shape meaningful AI experiences. She also contributes to GovTech's Human-Centred AI initiative, working at the intersection of design, innovation and responsible AI.
Speaker: Edwin Koh (Professor, SUTD)
Edwin Koh is Provost’s Chair Teaching Professor, Associate Head of Programme (Design and Artificial Intelligence), and Programme Director (Capstone) at the Singapore University of Technology and Design (SUTD). He previously served as the founding Programme Director of the Master of Science in Design and Artificial Intelligence for Enterprise at SUTD. Edwin has held academic and visiting appointments at the National University of Singapore, New York University, and the Agency for Science, Technology and Research (A*STAR). His research focuses on design methodology, with publications in leading journals such as Research in Engineering Design and Design Studies. He received his B.Eng. and S.M. from Nanyang Technological University and holds a Ph.D. in Engineering Design from the University of Cambridge.
Speaker: Victoria Neoh (Designer, GovTech)
Victoria Neoh is a UX designer working across AI developer platforms, LLM-powered applications, and AI safety and governance systems. She has designed products spanning speech-to-text, retrieval-augmented generation, and developer portals offering pre-packaged AI APIs and foundational models. Her work focuses on translating complex AI capabilities into usable, trustworthy experiences.
Speaker: Tasha Yip (Designer, GovTech)
Tasha is an end-to-end product designer who has designed experiences across education, tourism, and social services. Her latest obsession is building 0→1 AI-powered experiences that deliver real value and feel simple to use.
More About the Series
ThursTalks is Lorong AI's curated dialogue series featuring 1 spotlight speaker/theme per session. Each session emphasizes focused perspectives, followed by an extended fireside chat or open discussion to encourage deeper understanding and meaningful exchange of ideas.
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