Building AI agents for e-commerce & DTC brands
Join us on the evening of November 6 in the Lower Haight for Japanese food and a hands-on session exploring how AI agents are transforming support for consumer and e-commerce brands.
We’ll cover the essentials of setting up reliable support flows that don’t just deflect tickets but drive revenue. Topics include:
Crafting prompts and instructions tailored for B2C scenarios
Building customer service agents for TikTok Shops
Building agents that handle returns, product recommendations, and order tracking end-to-end
Setting up guardrails and evals for consistency and safety
The focus: practical frameworks and examples that e-commerce operators, founders, growth leaders, and customer experience teams can use immediately. Short Q&A at the end.
We’re keeping it small, only 20 spots, to make space for real collaboration and open conversation about the unique challenges of AI in consumer-facing support.
⏰When: 6:00 PM to 8:00 PM, November 6, 2025
🍣What: Sushi night
Where: Lower Haight, San Francisco (exact address to be shared after RSVP)
About 14.ai
14.ai is a Zendesk alternative built from the ground up for AI agents. The Cursor for customer support.