Stages of Elevated Human Work: Understanding the Human Context Behind AI Adoption

​Why do some people move forward with AI while others stall, even when they have access to the same tools?

​Understanding what helps people move forward can change how you introduce AI to your team, engage customers, and design products and experiences that meet people where they are.

​Event Overview

​Title: Stages of Elevated Human Work: Understanding the Human Context Behind AI Adoption
Date: Thursday, September 10, 2026
Time: 10:30 AM – 11:15 AM PDT

​ContextualY conducted original research to understand what sits beneath AI adoption: the moments that build confidence, change behavior, and reshape how people work.

​In this session, we’ll share the five stages we saw emerge and the human breakthroughs that create momentum. Through real voices from our research, we’ll explore how people’s relationship with AI evolves and what changes as they become more comfortable and capable using it.

​Come away with a new lens for thinking about how to:

• ​Help teams build confidence and engage more meaningfully with AI

• ​Engage customers based on what motivates them and where they are in their AI journey

• ​Design products and experiences that support how people actually learn, adapt, and build capability with AI

​Expect real voices, practical takeaways, and a new way to think about what helps people engage with AI and benefit from it.