Empowering Insurance Teams
Driving Success at the Office or in the Field with Mobile Tech
The insurance workforce is changing. Experienced professionals are retiring, digital-native talent is entering the industry, and carriers are under pressure to modernize how teams work across offices, field operations, claims, sales, service, and customer engagement.
Technology has a central role to play, but the opportunity is not just about giving employees newer devices. It is about helping teams work securely, efficiently, and confidently wherever the job takes them.
In this live webinar, leaders from Samsung Electronics America will explore how mobile technology can help insurers streamline workflows, support distributed teams, improve employee experience, and create more responsive customer interactions.
The conversation will focus on practical use cases for insurance organizations, including mobility, security, operational efficiency, and workforce enablement.
What you’ll learn
How mobile technology can support insurance teams in the office, in the field, and remotely
Why workforce modernization matters as insurers compete for digital-native talent
How secure mobile environments can help regulated teams work more effectively
Practical ways insurers can improve workflows, employee experience, and customer service
What insurance leaders should consider when evaluating mobile-first tools and platforms
Speakers
Lay Ling Khoo
Business Development & Partnership Manager
Samsung Electronics America
As a Business Development & Partnership Manager in the Financial Services vertical at Samsung Electronics America, Lay Ling drives strategic growth by building impactful alliances with System Integrators (SI) and Independent Software Vendor (ISV) companies. With experience in consultations, global business and market development across B2B verticals such as technology, and finance; Lay Ling brings a depth of knowledge and experience in helping financial institutions bridge technology with business goals to support their growth.
Carlos Rosado
Senior Manager Pre-Sales Engineering
Samsung Electronics America
Carlos Rosado is a technology and financial services professional with more than 20 years of experience designing secure, scalable solutions for regulated industries. His work spans virtual environments, mobile systems, platform design, and pre-sales engineering. At Samsung Electronics America, Carlos helps organizations address complex technology challenges with practical strategies that support security, compliance, and workforce enablement.
Who should attend
Insurance executives, operations leaders, IT and security teams, field team leaders, digital transformation teams, customer experience leaders, and anyone focused on improving how insurance employees work across office and field environments.