Productivity in Local Government: Driving Efficiency and Innovation in Public Service
Join us for an insightful conversation exploring what productivity truly means in the context of local government and how councils can enhance their operational effectiveness while better serving their communities.
In an era of increasing community expectations, constrained budgets, and rapid technological change, local governments face unique challenges in defining and achieving productivity. This session will examine productivity beyond simple cost-cutting measures, exploring how innovation, digital transformation, and strategic thinking can create lasting value for residents and ratepayers.
Speakers:
Victor Dominello brings extensive experience in digital government transformation and public sector innovation. As a former NSW Minister for Customer Service and Digital Government, he led groundbreaking initiatives in government digitisation and service delivery reform. Victor will share insights on leveraging technology and data to streamline operations and improve citizen engagement.
Ian Oppermann will offer his perspective as NSW Government Chief Data Scientist and a leading expert in smart cities and digital innovation. With his background spanning both public and private sectors, Ian will explore how data-driven decision making and emerging technologies can revolutionize local government productivity while maintaining focus on community outcomes.
Key Topics:
Redefining productivity metrics for local government success
Digital transformation strategies that deliver measurable results
Using data analytics to optimise service delivery and resource allocation
Building organisational cultures that embrace innovation and continuous improvement
Balancing efficiency gains with quality public service delivery
Case studies of successful productivity initiatives in Australian councils
This webinar is essential viewing for councillors, senior executives, and department heads seeking practical strategies to enhance their organisation's productivity while strengthening community trust and engagement.