

11 Went
Influence, Trust, and Impact: The Psychology of Customer Success
Hosted by Priscila Fletcher, Marvin Abenion & Joey Medrano
Registration
Past Event
About Event
Join us next Thursday for a live session with Rachel Provan:
Influence, Trust, and Impact: The Psychology of Customer Success
In this 45-minute session, Rachel will explore the psychology behind how strong customer relationships are built and sustained. We’ll dive into what truly drives trust, how to influence without authority, and how to create meaningful impact across the customer journey.
This session is designed for Customer Success professionals who want to go beyond process and strategy and better understand the human side of their work.
📅 Next Thursday
🕐 1:30 PM ET
💻 Online
Come ready to learn, reflect, and walk away with practical insights you can apply right away.
11 Went