

Between Innovation and Adoption: The Role of Trust in AI
Event Overview
Many promising AI solutions fail, not because of flawed technology, but because trust, alignment and operational realities are missing. This event will explore the often overlooked role of neutral, trusted partners in bridging the gap between AI developers and the organizations they aim to serve. Drawing on the Vega Health team’s experience across multiple disciplines, we’ll discuss why we believe innovative teams rarely succeed alone when working in complex, high-stakes environments. We’ll share practical lessons on building trust, aligning incentives, and navigating operational complexity. The evening will begin with a brief introduction to Vega Health’s mission and approach, followed by a panel discussion featuring perspectives from across disciplines. Attendees are encouraged to engage, ask questions, and share their own experiences. We’ll conclude with informal networking and conversation.
About Us
At Vega Health, we aspire to be the objective, trusted partner that equips health systems everywhere as they scale AI solutions that improve care and operational outcomes. Inspired by a decade of experience developing, implementing, and validating AI solutions at Duke Health, our team is focused on scaling AI solutions that were developed by those closest to care and partnering with healthcare organizations to integrate innovations that realize outcomes and value. In summary, we founded Vega Health to continuously ask our partners, “What problem can we solve today?” while scaling AI that works.
We are backed by 10+ years of research by Vega Health co-founder and CEO Dr. Mark Sendak with colleagues at the Duke Institute for Health Innovation and Health AI Partnership - research that forms the foundation for Vega Health's platform and process.