Cover Image for AI in Action Series — #1: Sales, Customer Insights & AI Agents

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AIM ASEAN (AI for MSME Advancement in ASEAN) is a two-year regional initiative by the ASEAN Foundation, under the AI Opportunity Fund: Asia Pacific, in collaboration with AVPN and supported by Google.org and the Asian Development Bank. It aims to empower 100,000 MSMEs across all ten ASEAN Member States.

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AI in Action Series — #1: Sales, Customer Insights & AI Agents

Name: AI in Action Series — #1: Sales, Customer Insights & AI Agents
Start: 2026-03-17T14:00:00.000+08:00
End: 2026-03-17T17:00:00.000+08:00
Location: NLB, Launch Programme Room, Level 7, 100, Victoria Street, 188064, Singapore, Singapore

AIM ASEAN Singapore

NLB, Launch Programme Room, Level 7, 100, Victoria Street, 188064, Singapore, Singapore

Past Event

Tickets

1

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About Event

Each session features AI solution providers and practitioners who will share their domain expertise, demonstrate real business use cases, and explain how businesses can start implementing AI in specific operational areas such as sales, customer engagement, and workflow automation.

These sessions provide an opportunity for participants to:

Discover AI tools used by businesses today
Learn real implementation approaches from technology providers
Ask questions about deployment, integration, and use cases
Connect with other business leaders exploring AI adoption

Agenda

14:00 - 14:10: Introduction
14:10 - 14:40: AI for Customer Insights & Feedback (PantherPulse)
14:40 - 15:10: AI Chat Assistants for Business (AeroChat)
15:10 - 15:40: AI for Sales Automation (SalesX)
15:40 - 16:10: AI Agents & Workflow Auto (Aethel AI)
16:10 - 17:00: Networking

Who Should Attend

This session is suitable for:

SME owners and founders
Business leaders exploring AI adoption
Operations, marketing, sales and tech managers
AIM ASEAN participants interested in deeper AI implementation knowledge

About Speakers

PantherPulse — AI for Customer Insights & Business Health

Quickly see where costs and operations are hurting your margins
Detect early warning signs in cashflow and business performance
Get practical recommendations on what to fix first

SalesX — AI for Practical Sales Growth

Bring structure to your sales strategy and pipeline
Understand customer needs and position your solution better
Focus your time on the deals most likely to close

Aerochat — AI Chat Assistants

AI customer support
Lead generation chatbots
Automating FAQs and engagement

Aethel AI — AI Agents & Workflow Automation

AI copilots for business processes
Internal workflow automation
AI productivity agents

Note: BlackStorm Group and Project Asia Data do not endorse any specific products or brands presented during this session. The series is intended purely for learning and knowledge sharing.

Location