TCSP Live: London - Revenue Forecasting & Predicting Renewals
Join The Customer Success Pro for a live evening in London, UK.
Join The Customer Success Pro for a live evening in London.
We are recording a podcast panel, live and in the room with you, on how CS teams build a revenue forecast leadership actually trusts, and how to see which renewals are in trouble months before the renewal date instead of the week of.
Then we open it up. Your questions may make the final episode. After the panel, stay for drinks, nibbles, and real conversation with CS peers who are wrestling with the same problems you are.
Hosted in partnership with Board Intelligence.
Why come
Most CS forecasts are a gut call in a spreadsheet. Health scores stay green until the day a customer tells you they are leaving, and by then the renewal is already gone. This room has operators who have built forecasting that holds up in front of a CRO, and they will tell you what they track, what they ignored, and where their own numbers were badly wrong.
What you'll walk away with
Which signals ACTUALLY predict a renewal, and which health score inputs are noise
How to build a CS forecast your CFO and CRO will trust, and how to defend it when the number moves
How to catch an at risk renewal a full quarter out, while there is still time to save it
The honest version, including the forecasts these leaders called wrong and what they changed afterwards
Who this is for
CS leaders and operators: VPs of CS, Chief Customer Officers, Directors, and senior CSMs at B2B SaaS companies who want CS to own a number, not just report on one. If you are the person being asked what renews this quarter, you belong in this room.
The panel
Anika Zubair, Host, The Customer Success Pro Podcast
Alec Gillespie, Director of Global Customer Success, Board Intelligence
Rob Zambito, Founder, Scaled Success
Natasha Evans, VP of Customer Growth, Hook
The evening
6:00pm: Arrivals and drinks
6:30pm: Welcome from The Customer Success Pro
6:45pm: Live panel recording and audience Q&A
7:45pm to 9:00pm: Networking, drinks, and nibbles
Space is limited and this is a one-night-only in person recording. Register below to claim your spot.