Behind-the-Scenes at Futurice: Strategy & Transformation Delivery, Rebuilt Around AI
Strategy and transformation consulting used to run on decks, frameworks, and a handoff at the end. That model is breaking down - clients want to see the work as it happens, not review it after the fact.
At Futurice, Susanne Knorr has been rebuilding what that looks like in practice: AI woven into every stage of a project, from initiation to delivery to how the work gets priced, with Miro as the shared surface clients and consultants work from together.
This is a behind the scenes look at their practice, not a pitch. Susanne will walk through real project examples - what worked, what didn't, and where the practice is still stuck.
If you're trying to figure out what an AI-augmented strategy practice actually looks like day-to-day, this is as close as it gets.
💡 What you'll leave with:
How Futurice restructured strategy delivery around AI, from kickoff to commercial model
Real experiments that paid off - and the ones that didn't, and why
Where the practice is still stuck, and what Susanne is still testing
🗓️ Happening on: August 19, Wednesday, 5–6pm CEST (GMT+2)
🧠 About the Speaker
Susanne Knorr is a Strategy Director at Futurice, where she leads strategy & transformation consulting projects spanning across the globe. She co-leads Futurice's internal AI Centre of Excellence, driving its work on AI-augmented delivery, harness engineering, and new commercial models, experiments she'll be opening up in this session.
With over a decade spanning corporate strategy, digital and AI transformation, and data-driven value creation, Susanne has advised C-suites and shaped national policy, from the UK's National EV Strategy to ethical AI. Before Futurice, she built and led Connected Kerb's sector-leading Place Intelligence unit and co-led global data & analytics growth at Arcadis.
She is a Fellow of the Royal Geographical Society and a frequent speaker on data, AI, and sustainability.
🔥 About Miro Reframe Series
Miro Reframe is a webinar series for consultants and agencies who know old ways-of-working aren't working anymore - and want to rethink what great client work looks like today.
We bring together leading practitioners to explore how modern consultancies are rethinking delivery, engagement, and impact in the age of AI.
Want to learn more? Explore Miro for Consultancies & Agencies to see how Miro supports client work, from pitching to scaled delivery.