Engagement, Evaluation, and Equity: Best Practices for Gathering and Using Feedback

​Presented in partnership with NEW

​Great missions require great data. But how do you ensure the data you're collecting truly reflects the needs, experiences, and impact of your organization? Whether it’s understanding how clients engage with your services, assessing the experiences of your volunteers, or evaluating what’s working (or not) in your operations, gathering actionable feedback is key. 

​In this interactive workshop, you’ll learn how nonprofit leaders leverage feedback data to drive fundraising success, inform strategic decisions, and advance equity goals. We’ll share proven strategies and lessons from the field, covering essential topics like survey design, effective data collection techniques, ensuring confidentiality, reporting and visualization, and fostering organizational change. 

​Key Takeaways: 

• ​Gain a deeper understanding of what makes a feedback loop effective and high-quality. 

• ​Learn key best practices for designing and implementing meaningful feedback loops. 

• ​Explore real-world examples of how organizations are using feedback data to increase impact, inspire action, and foster equity. 

​By the end of this session, participants will have the knowledge and tools to design and implement high-quality feedback loops, empowering their organizations to gather actionable data, enhance decision-making, and drive meaningful, equitable impact.

​About Listen4Good: Listen4Good partners with organizations to build strong, sustainable feedback loops that amplify community voices. Through 1:1 coaching, group learning opportunities, and an innovative web application, Listen4Good has empowered over 1200 organizations since 2016 to gather, analyze, and act on community feedback to enhance their impact.