System Strong LA: How Leading Franchises Train, Engage & Grow
Playbooks for culture, consistency, and intelligence across locations.
System Strong LA
How Leading Franchises Train, Engage & Grow
Scaling doesn’t just mean more stores — it means stronger systems.
System Strong LA is a hands-on session for multi-location operators and franchise leaders who want to grow without losing culture, consistency, or customer experience.
From training programs and loyalty platforms to real-time comms and AI-driven playbooks, we’ll explore what actually works when scaling from your first five locations to your five-hundredth.
Expect to leave with practical tools, tested frameworks, and new connections to operators building at your pace.
📅 Date & Time:
October 14 2025
Afternoon session (4 PM PST)
📍 Location:
ISBX
Head up to Suite #1250
🧠 Who Should Attend:
Multi-location brand founders & operators
Franchise executives in food, wellness, fitness, and services
Ops, training, and L&D leaders
Customer experience and brand innovation teams
Tech partners enabling scale in comms, training, or loyalty
🧭 What to Expect:
🔥 Founder Stories: Candid lessons from operators scaling from 5 → 500 locations
🧩 FreeFuse Demo: Interactive “choose your path” training journeys for frontline teams
🗺️ Group Challenge: Co-design your “Franchise Stack 2030” in curated breakout pods
🤖 Tech Spotlights: Meet tools that drive scale without sacrificing culture
🎯 Outputs & Takeaways:
Ops Playbook Templates: Training and comms flows you can adapt
Pilot Pathways: Opportunities to test platforms across locations
Partner Intros: Direct connections with fellow franchise builders
Culture Metrics: Shared signals on what actually sustains culture at scale
🧩 Hosts & Partners:
FreeFuse – Interactive training & storytelling for ops at scale
Holbox (AI Phone Agent): See an AI agent handle call flows—intake, FAQs, scheduling, and post-event callbacks—with real-time analytics.
nativeMsg (RCS Messaging): Trigger rich Android-native conversations (cards, buttons, carousels) for RSVPs, reminders, and feedback capture.
Riipen (Steve Henn)
CoastLife LLC (Alex Craig)
Xelantt (Charles Dents)
Transworld (Bob Robinson)
(Invited franchise founders & retail operators from LA and beyond)