AI-Native Growth & Customer Operations: From First Touch to Retention
How founders and GTM leaders design persistent context systems across acquisition, onboarding, and retention.
Event Live Stream Link: https://go.foundercoho.com/livestream-9-9
📝 Event Description
Most AI tooling in GTM fails because it is stateless: chatbots forget earlier conversations, CRM notes sit unread, and critical customer context stays trapped in founder inboxes. When growth and customer success run on disconnected tools, context drops at every handoff—sales promises are forgotten, onboarding restarts from scratch, and renewals turn into reactive firefights.
In this live technical walkthrough, we break down how to design an AI-native operating layer across the full customer lifecycle. We will examine real workflows that connect top-of-funnel acquisition directly to long-term retention without adding manual administrative drag.
🎙️ The Speaker Lineup:
JING CONAN WANG — Founder & CEO, DeepVista AI, Co-Founder of FounderCoHo. He is building DeepVista.ai, a self-evolving context engine that owns GTM playbooks and learns with every customer interaction. He also co-founded and hosts FounderCoHo, an elite community of over 227,000 founders. Over the past decade, Jing has sat at the intersection of advanced reinforcement learning, generative AI, and scale. He was previously Co-Founder & CTO at Storytell.ai, Head of AI at Intellimize (acquired by Webflow), and a Senior Research Lead at Google Brain where his work driving RLHF directly impacted over $2B in incremental revenue. He holds a Ph.D. in Reinforcement Learning from Boston University.
Moderated by ANNIE WANG — Software Engineer & Internal Career Coach, Google [Ex-Amazon] Annie brings a wealth of experience spanning big tech and fast-paced startups. Currently a Software Engineer and Internal Career Coach at Google, she focuses on building robust systems and empowering professionals to grow in the tech industry. Prior to Google, she held software engineering roles at Amazon and Hootsuite. She shares her insights and coaching resources at anniewang.tech.
🛠️ What we'll cover:
• The Stateless Trap: Why traditional AI tooling in GTM fails and how disconnected tools lead to dropped context across critical customer handoffs.
• Persistent Context Systems: Designing an AI-native operating layer that spans the entire customer lifecycle.
• Seamless Transitions: Strategies to connect top-of-funnel acquisition directly to long-term retention, ensuring sales promises translate into smooth onboarding.
• Real-World Workflows: A breakdown of actionable workflows that eliminate manual administrative drag and prevent reactive firefighting.
Meet your Host! FounderCoHo is a community and media platform for founders to share their hard-earned wisdom and connect with fellow founders on their journey.
With 200,000+ subscribers across YouTube and Substack, we've featured industry leaders, including Lyft's Co-Founder, the inventor of CRISPR, and AlphaChip's co-author, alongside many successful founders and senior executives. We host monthly in-person founder meetups where members exchange insights and build meaningful connections.
Explore more: https://foundercoho.com/
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