Uncharted Territory: Navigating the Governance Tradeoffs of AI Adoption

​Uncharted Territory: Navigating the Tradeoffs of AI Adoption

Every quarter brings new AI capabilities that promise to transform operations, unlock efficiency, and reshape customer experiences. But these new capabilities bring new (and often overlooked) tradeoffs.

In this deep-dive session, we explore how to set up governance policy and architecture to ensured a regulated, governed environment that encourages creative AI use cases while maintaining the necessary control and audit trails.

​Leading the conversation is adjunct professor and career tech architect Joanna McNurlen. Joanna actively leads a team of technical architects focused on data, integration, and AI architecture within a premier CRM company, actively writing and instituting the playbook for safe, efficient, governed AI integration at scale. Her background spans consulting, sales operations, and product strategy along with teaching at NYU and performing at Second City in New York.